Job Description

Job Description

CNC Application Engineer

For over 70 years, our client has partnered with North American metal-cutting manufacturers to deliver advanced machining solutions that drive performance, precision, and global competitiveness; from standalone machines to fully integrated robotic manufacturing systems.

In this role, you’ll work directly with customers to enhance their manufacturing capabilities while sharing your expertise through training, consultation, and hands-on support. You'll also work on engineering projects and turnkeys.

We’re seeking a CNC machining enthusiast who thrives on learning, innovating, and helping customers improve how they manufacture their products. If you’re passionate about innovation, problem-solving, and helping others succeed, this role offers a highly rewarding path.

What You’ll Do:

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• Deliver on-site and customer-facing training and consultative support.
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• Partner with the sales team throughout the solution development and sales process
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• Build and maintain strong customer relationships
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• Develop process cycle time estimates and optimize manufacturing efficiency
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• Assist with fixture and tooling design
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• Support execution of turnkey system projects, including documentation
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• Maintain accurate records of activities, customer interactions, and project updates
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Additional Responsibilities:

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• Ensure high levels of customer satisfaction
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• Prepare reports for management and project stakeholders
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• Track and document customer issues and support requests
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• Collaborate cross-functionally with parts, service, solutions engineering team, and sales teams
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• At least 25% overnight travel within the Carolinas (depending on your location in relation to client location). Company car provided or a monthly stipend if personal car preferred. Reimbursement for expenses.
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Key Qualifications:

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• Strong experience with CAM software such as Mastercam, GibbsCAM, ESPRIT, or equivalent
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• Proficiency with CNC controls such as Fanuc, Siemens, or similar
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• Hands-on expertise in milling and/or turning; ideally experience with 5-axis milling and or milturns - or the desire and ability to learn these skill sets
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• Strong understanding of process cycle times and machining capabilities
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• Ability to train, mentor and guide others
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