Job Description

Lead a Thriving Children’s Dental Practice as Our Dental Office Manager

Join Our Team:

Build a rewarding leadership career with Pediatric Dental Center in Warren, Michigan. As our Dental Office Manager, Dental Practice Manager, or Dental Front Office Manager, you will have a highly visible role in creating smooth, reassuring experiences for children, parents, and our clinical team. This is an opportunity to lead operations in a respected pediatric specialty practice where your ideas, organization, and people leadership can directly strengthen patient satisfaction, team performance, and practice growth.

What You’ll Do:

• You will lead and support front office operations using Dentrix and Weave, ensuring accurate scheduling, responsive patient communication, and a welcoming check-in experience.
• You will guide treatment plan and payment plan discussions, insurance verification, insurance claims, billing, accounts receivable, and collections with professionalism and compassion.
• You will coordinate patient scheduling for IV sedation and hospital operating room services, helping families navigate important care arrangements with confidence.
• You will manage doctor, staff, and on-call schedules while monitoring daily production, treatment acceptance, productivity, and operational goals.
• You will recruit, interview, onboard, coach, and evaluate team members while fostering accountability, recognition, collaboration, and a high-performing workplace.
• You will oversee practice operations, including supplies, facility needs, technology coordination, equipment support, staff meetings, marketing efforts, and social media presence.
• You will help maintain compliance with HIPAA, OSHA, state requirements, office policies, employee procedures, and dental equipment registrations.

Required Qualifications:

• You bring proven dental office management, dental practice management, or senior dental front office experience with the confidence to lead a busy team.
• You have strong working knowledge of Dentrix, dental terminology, patient scheduling, insurance billing, claims, and treatment plan coordination.
• You communicate clearly and respectfully with parents, children, providers, and staff, even when resolving concerns or managing competing priorities.
• You demonstrate sound administrative judgment with financial processes, credit card processing, patient accounts, collections, and confidential file management.
• You can organize workflows, motivate employees, and use performance data to improve efficiency, patient care, and practice results.

Technical Skills:

• Experience with Dentrix and Weave is strongly preferred, along with comfort using office software, phone systems, scheduling platforms, and practice management tools.
• Knowledge of insurance verification, claims processing, accounts receivable reporting, HIPAA requirements, and dental office compliance is essential.

Compensation & Benefits:

Compensation will be discussed with qualified candidates. Eligible team members can enjoy health, dental, and vision insurance, a 401(k), profit sharing, vacation leave, and paid time off.

About the Company:

Pediatric Dental Center, PC d/b/a Kids Smiles Pediatric Dentistry is the specialty practice of Board-Certified Pediatric Dentists and associates. We are a pediatric or children’s dental practice providing quality dental care for all our patients from infancy through adolescence in Macomb, Wayne, Oakland, Lapeer, and Saint Clair counties of Michigan. We only treat children, so we are able to focus on the best methods to treat our young patient population. You will love contributing to a mission-driven, child-centered environment where teamwork, professional growth, and making families feel cared for truly matter.

Equal Opportunity:

Pediatric Dental Center is an equal opportunity employer and values a diverse, inclusive workplace. Employment decisions are based on qualifications, merit, and business needs.

Apply Today:

If you are an organized, compassionate dental leader ready to elevate a growing pediatric practice, apply today to make a lasting difference for young patients and their families.

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