Job Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Andaz Miami Beach Resort & Spa is now recruiting a Banquets Server to join our team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who’s who of Miami. fashion.

Position Summary

Event servers are responsible for food and drink service at hotel banquet functions. They make sure function space visually appealing and present the menu offering for the event. This may include linen and table setting, food station design, and beverage service. Other duties include general banquet preparation, room refreshes, and maintaining a sanitary environment.

Position Responsibilities/ Essential Functions

· Serve guests during functions using Forbes service standards.

· Set up event room as requested by the supervisor to include glassware, service ware, linen.

· Attend pre-shift before events begin in order to learn function particulars, including hotel and guest expectations

· Greet and welcome guests and respond to their requests in a courteous and friendly manner.

· Serve the beverage and food in the appropriate order and in tune with the expectation of the supervisor so as to ensure consistency throughout the banquet

· Quickly remove dishes as guests finish each meal at the end of each meal or function

· Abide by all corporate act, laws and requirements pertaining to serving alcoholic beverages

· Replenish beverages when necessary, and check with guests to make sure they are satisfied

· Maintain cleanliness of the event space throughout the function, including waste disposal and ensuring surfaces are clean.

· Ensure ell equipment and supplies are properly handled and returned to designated storage areas.

· After the function, reset event room in accordance with the supervisor’s specifications to ensure the readiness of the room for other functions

· Perform other related functions that may be assigned.

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